Case Study: Signature Marketing and Manufacturing achieves 50% lower EDI costs and reliable support with TrueCommerce

Signature Marketing and Manufacturing - Customer Case Study

Signature Marketing and Manufacturing, a maker of craft glues using Sage 300 ERP, was struggling with unreliable, costly EDI systems and new trading-partner labeling requirements that threatened penalties and delayed an ERP upgrade. After two failed providers and steep one‑time charges, they sought a more cost‑effective, supported solution and turned to TrueCommerce EDI Solutions.

TrueCommerce EDI Solutions implemented a complete end‑to‑end EDI platform that cut total cost of ownership by about 50%, eliminated annual fees, lowered monthly bills, and removed extra charges for ERP upgrades or trading‑partner changes. The switch also sped partner onboarding and delivered responsive support, allowing Signature Marketing and Manufacturing to reduce EDI expenses, avoid future conversion fees, and regain operational agility with TrueCommerce.

Signature Marketing and Manufacturing

Hala Assile

Chief Financial Officer