Case Study: Schoenhut Piano Company achieves scalable, automated EDI and shipping efficiency with TrueCommerce

Schoenhut Piano Grows in a Global Market with an Integrated EDI Solution while Maximizing Efficiency and Scalability Across Fulfillment Processes

Schoenhut Piano Company, Inc., a family‑owned maker of toy pianos and musical instruments, was struggling with manual, time‑consuming fulfillment and shipping processes as international sales and retailer EDI mandates grew. To integrate with Intuit QuickBooks and scale without adding headcount, Schoenhut chose TrueCommerce and implemented TrueCommerce Transaction Manager for Intuit QuickBooks Enterprise Solutions along with the Shipping Module and Packing List add‑ons.

TrueCommerce automated EDI, order-to-invoice integration and shipping workflows, shrinking ASN management from about 12 person‑hours to as little as 2 per day, cutting shipping‑label processing to roughly 15 minutes even at volumes of 1,000 orders, and enabling onboarding of about 20 trading partners in 18 months. The result was a more scalable, cost‑effective fulfillment operation that handled seasonal spikes smoothly, reduced manual errors, and saved hours of daily work.

Schoenhut Piano Company

Jessica Wright

EDI Manager