Case Study: Roman Products achieves faster, more reliable EDI operations with TrueCommerce

Roman Products onboards 10 trading partners faster with TrueCommerce

Roman Products, a provider of wallcovering products, faced challenges with their EDI operations. Their previous provider had slow support response times and was unable to quickly onboard new trading partners to keep up with growth. This led to operational delays and required excessive manual intervention in their Microsoft Dynamics 365 Business Central environment. They partnered with TrueCommerce to find a more reliable solution.

TrueCommerce implemented its EDI solution integrated with Business Central. The result was dramatically faster onboarding; Roman Products onboarded 10 trading partners in less time than it previously took for two. The solution minimized manual order processing and provided responsive support for quick issue resolution. This created a more efficient and reliable EDI operation for Roman Products.

Roman Products

Naim Castillo

Manager of EDI Operations