TrueCommerce
174 Case Studies
A TrueCommerce Case Study
Point Spring & Driveshaft Company, a leading distributor of medium- and heavy‑duty truck parts, faced frequent stock-outs, slow-to-react legacy inventory systems, and costly order expediting that tied up managers. After researching options, PSD selected the TrueCommerce Datalliance VMI service to gain more timely inventory visibility and reduce stock‑outs.
TrueCommerce Datalliance implemented vendor‑managed inventory with automated replenishment and daily demand communication, enabling PSD to increase sales by 7–10% (higher in VMI lines) without increasing inventory, raise VMI-line fill rates to 96%, and cut inventory carrying and expediting costs. The VMI program now routinely handles about 85% of parts, freeing staff to focus on the 15% of exceptions and improving overall customer service.
Bill Ryan
Chief Executive Officer