Case Study: MpDirect, Inc. achieves 4X shipment growth and faster, more accurate fulfillment with TrueCommerce Pack & Ship

Packs on Efficiencies with TrueCommerce Pack & Ship

MpDirect, Inc., a manufacturer and wholesaler of sports-themed products (including Linkswalker and Suntime), was struggling with repetitive, manual warehouse processes and a lack of automated shipping integration with its QuickBooks Enterprise ERP. To meet rapidly growing order volumes and reduce time-consuming data entry, MpDirect selected TrueCommerce and its Pack & Ship solution to integrate directly with QuickBooks and streamline fulfillment.

TrueCommerce deployed Pack & Ship to auto-fill order fields, print packing slips and shipping labels, validate data, and send EDI 856 advance ship notices, eliminating manual re-entry and consolidating shipping onto a single platform. The result: faster, more accurate processing—MpDirect reported processing orders in about a minute, supporting 4X growth in shipments in a single quarter, shipping three times more orders in 2020 versus 2019, and significantly increased shipping capacity and accuracy thanks to TrueCommerce.

MpDirect, Inc.

Henry Valerio

Fulfillment Manager