Case Study: Capital Tool and Design achieves integrated EDI with SAP, faster order response and reduced costs with TrueCommerce

North American Automotive Supplier Selects Truecommerce for Ebusiness Supply Chain Solution

Capital Tool and Design, a North American manufacturer and supplier of disc brake backing plates and related hardware, needed a fast, automated EDI solution that would work for both U.S. and Canadian customers and integrate with its SAP back office. They engaged TrueCommerce and its ebusiness supply chain solutions—using TrueCommerce’s secure network and cloud‑based outsourced services—to avoid costly in‑house software while meeting customer EDI requirements.

TrueCommerce implemented an integrated EDI solution that imports customer orders into SAP and automatically exports advance shipping notices, enabling Capital Tool and Design to go live with customers in a matter of days. The TrueCommerce solution delivered measurable benefits: full integration with multiple customers, faster response times, more accurate data, reduced costs, improved customer service, and elimination of expensive in‑house software.

Capital Tool and Design

Harinder Verma

Information Systems Manager