Case Study: L'Oréal achieves streamlined digital communications and frees IT resources with TrueCommerce

L’oréal Simplifies Its Digital Communication With Its Trading Partners

L’Oréal, the world’s largest beauty-products manufacturer, needed to clean up and simplify its IT-based electronic communication with customers, suppliers and business partners to free up internal IT resources. To achieve this, L’Oréal partnered with TrueCommerce and adopted VLTrader to provide a secure, standards-based way to exchange business documents.

TrueCommerce implemented VLTrader (supporting AS2/AS3 and other protocols), integrated with L’Oréal’s SAP environment, and enabled easy partner onboarding, full transmission traceability, and fast recovery; the initial rollout took less than two weeks and a complete reinstallation has been completed in under 30 minutes. As a result, L’Oréal simplified digital communications, freed IT resources for higher-value work, and gained a scalable, future-proof platform for partner connectivity.

L'Oréal

Anders Juhl Nielsen

SAP Basis Administrator