Case Study: Kirby Risk boosts fill rates and cuts supplier returns with TrueCommerce Datalliance VMI

Kirby Risk Streamlines Supply Chain with VMI

Kirby Risk Electrical Supply, a Top-20 U.S. electrical distributor with 38 stocking locations, faced duplicated inventory, data and transaction errors, and occasional out‑of‑stocks while striving to maintain fill rates above 95%. To address these challenges, Kirby Risk partnered with TrueCommerce Datalliance and adopted its Vendor Managed Inventory (VMI) platform.

TrueCommerce Datalliance’s VMI centralized branch demand, verified order data before supplier transmission, and enabled a streamlined single central distribution model with improved supplier collaboration. The results included a ~20% reduction in returns to suppliers, higher inventory and transaction accuracy, fewer out‑of‑stocks, faster pick/pack/delivery operations, reduced manual troubleshooting, and strengthened customer service and fill‑rate performance.

Kirby Risk

Joe Hart

Director of Purchasing and Material Management