Case Study: Jewson achieves increased sales and 23% improvement in supplier performance with TrueCommerce Electronic Trading

Jewson - Customer Case Study

Jewson, the UK’s leading supplier of timber and building products with more than 750 branches, faced a cumbersome, manual supply chain process driven by phone calls, faxes and manual entries that gave poor visibility of orders and supplier deliveries. To modernize without adding internal IT costs, Jewson selected TrueCommerce’s Electronic Trading and Business Activity Monitoring solution delivered as a SaaS offering hosted by IBM.

TrueCommerce implemented electronic ordering, acknowledgements and invoicing (via an IBM-hosted SaaS on IBM OS/400, WebSphere and iSeries), giving Jewson real-time order status and tighter control of supplier deliveries. The TrueCommerce solution increased sales, lowered inventory, improved stock turnover and delivered a measurable 23% improvement in supplier performance.

Jewson

Stephen Bacon

Supply Chain Director