Case Study: J Philip Group grows online revenue and lowers eCommerce costs with TrueCommerce Nexternal

J Philip Group - Customer Case Study

J Philip Group, a drop‑shipping supplier that runs two branded web storefronts for janitorial and facility supplies, had outgrown an expensive, hands‑off eCommerce system and needed greater control, flexible pricing across customer types, scalable catalog management, and lower monthly costs. To address these challenges the company adopted TrueCommerce’s Nexternal eCommerce Platform to replace the legacy solution and enable in‑house updates and maintenance.

TrueCommerce implemented Nexternal to provide self‑service content management, multiple price levels per SKU, unified order management for both stores, and advanced reporting, while cutting monthly eCommerce expenses and improving scalability. The results were rapid: online revenue climbed from $460K in 2014 to $861K in 2015 and $1.2M in 2016, with early 2017 sales up 36%, demonstrating TrueCommerce’s measurable impact on cost reduction, operational control, and sustained sales growth.

J Philip Group

Philip Leichliter

Owner and CEO