Case Study: Garador achieves 50% increase in order processing and 60% reduction in manual errors with TrueCommerce’s B2B Electronic Trading Service

Innovative B2b Process Delivers Improved Quality Of Service to Suppliers

Garador, a leading UK manufacturer of garage doors and accessories, faced lengthy, error-prone manual processes and a limited legacy EDI system that made onboarding new trading partners slow and resource-intensive. At the request of major merchants, Garador needed automated electronic order and invoice exchange but lacked the internal IT capacity to deliver a robust solution quickly, so they turned to TrueCommerce’s fully managed B2B Electronic Trading Service.

TrueCommerce implemented a SaaS B2B electronic trading platform that automated orders and invoice matching, removed costly on-premise software, and rapidly onboarded key customers and suppliers. As a result, Garador increased order processing volume by ~50%, cut manual order errors and disputes by 60%, improved invoice matching and cash flow, and significantly reduced time spent resolving order issues.

Garador

Emma Hannam

Commercial Manager