Case Study: Huws Gray achieves automated invoice processing and reduced administration with TrueCommerce

Innovative Approach Makes Huws Gray and Truecommerce Ideal Ebusiness Partners

Huws Gray, a rapidly growing builders’ merchant with more than 40 branches, 450+ employees and over 1,000 suppliers generating roughly 10,000 invoices a month, faced a labor- and paper-intensive purchase-ledger process and mixed results from earlier EDI efforts. To tackle persistent data issues and scale invoice handling, Huws Gray turned to TrueCommerce and its message-exchange/EDI services to modernize its supplier connectivity and document exchange.

TrueCommerce deployed its fast, secure message-exchange platform in a phased rollout focused on the company’s highest-volume trading partners; today 25% of incoming invoices are processed electronically, accurate invoices flow straight to payment, mismatches are flagged and returned electronically, and managers receive consolidated status reports. The TrueCommerce solution has cut the repetitive daily work that previously absorbed four purchase-ledger staff to a matter of minutes, improved supplier communications, and provides a path to onboard more suppliers and increase electronic invoice processing.

Huws Gray

Elfed Hughes

Operations Director