TrueCommerce
174 Case Studies
A TrueCommerce Case Study
CIPA USA, Inc., a 30‑year manufacturer of automotive mirrors and add‑on accessories, faced a surge in transaction complexity when a new trading partner required time‑intensive EDI exchange. Their legacy data‑entry process couldn’t integrate with Sage ERP (MAS 90/Sage 100) and required manually documenting 100–300 purchase orders a day, so CIPA selected TrueCommerce and its TrueCommerce EDI Transaction Manager™ to meet compatibility, ease‑of‑use and growth requirements.
TrueCommerce implemented an end‑to‑end EDI solution integrated with CIPA’s Sage system, automating order transfer, sales orders, warehouse receipts and invoicing. The result was dramatic: daily EDI work fell from about eight hours to roughly ten minutes, staff were redeployed to shipping and invoicing, CIPA added capabilities like daily drop shipments and labeling, and onboarding new trading partners became simple — demonstrating clear productivity gains from TrueCommerce.
Robin Huber
EDI Coordinator