Case Study: Backyard Expressions achieves omnichannel growth and automated QuickBooks order processing with TrueCommerce

Finds Omnichannel Success with TrueCommerce Integrated EDI, Amazon, and Shopify Solutions for QuickBooks

Backyard Expressions, a home and outdoor living brand, needed to scale into drop shipping and omnichannel sales but was hampered by slow, error-prone manual order entry into QuickBooks Enterprise. Their existing EDI setup and email-driven processes created inventory, invoicing, and billing inaccuracies and low throughput, so they engaged TrueCommerce for integrated EDI and QuickBooks solutions plus Shopify and Amazon integrations.

TrueCommerce implemented multiple QuickBooks Enterprise integrations (EDI, Shopify, and Amazon Seller Central) with a fully managed, hands‑on rollout, automating order and fulfillment data flows. The result: order processing time was cut in half (from an 8‑hour to a 4‑hour day), accounting accuracy improved markedly, Backyard Expressions saw a positive ROI within the first year, one employee can process thousands of orders before noon, and the business was able to handle doubled drop‑ship volume during COVID — all thanks to TrueCommerce.

Backyard Expressions

Tyler Engelken

Director of Online Operations