Case Study: Feelunique achieves improved efficiencies and greater supply-chain visibility with TrueCommerce

Feelunique Benefits From Truecommerce’s Supplier Enablement Solution

Feelunique, Europe’s largest online premium beauty retailer, faced inefficient, error-prone manual supply chain processes—exchanging orders, ASNs and invoices by email and rekeying invoices into its Microsoft Dynamics Navision ERP—which left the business without full visibility of supplier performance. To address this, Feelunique selected TrueCommerce’s fully managed supplier enablement/EDI service to streamline trading with suppliers and reduce operational delays.

TrueCommerce implemented a fully managed supplier enablement solution—onboarding suppliers regardless of size, offering a web portal or direct ERP connectivity, and providing invoice validation and a dedicated managed service team. As a result, Feelunique now benefits from automated, real-time document exchange, improved efficiencies and supply‑chain insight, measurable time savings, fewer invoice-matching errors, faster receipting and a more efficient merchandising team.

Feelunique

Craig Wheeler

Operations Director