Case Study: eyebobs automates order processing and boosts supply chain efficiency with TrueCommerce EDI for NetSuite

eyebobs Automates Order Processing and Drives Supply Chain Efficiency with TrueCommerce

eyebobs, a leading eyewear brand sold through major retailers like Neiman Marcus, Nordstrom and Macy’s, needed to increase automation and order-processing efficiency and comply with diverse retailer procurement requirements. To address manual rekeying and slow workflows, eyebobs implemented TrueCommerce EDI for NetSuite to replace a non‑integrated portal and better connect with trading partners.

TrueCommerce integrated EDI automated processing of EDI 850 purchase orders, EDI 810 invoices and EDI 856 advance ship notices across more than 15 trading partners, eliminating manual work, reducing chargebacks, accelerating the cash‑to‑order cycle and avoiding additional headcount. eyebobs cites large ROI, substantial time savings, improved scalability and responsive, high‑touch support from TrueCommerce.

eyebobs

Susannah Kyle

Director of IT