TrueCommerce
174 Case Studies
A TrueCommerce Case Study
55 Industries, a long-established supplier of aerospace, land vehicle and marine parts that expanded into PPE during the COVID-19 pandemic, needed a way to move excess PPE inventory online after marketplaces restricted new sellers. To launch an eCommerce channel that fit their small‑business needs, 55 Industries chose TrueCommerce and its TrueCommerce Nexternal eCommerce platform to provide a tailored, SMB-friendly solution and hands‑on support during onboarding.
TrueCommerce deployed Nexternal to automate order confirmations, capture shipping data, and integrate parcel shipping so staff “just have to print the label,” removing manual steps and simplifying order processing. With regular, personalized support from the TrueCommerce team, 55 Industries quickly went live, streamlined customer communications, eased fulfillment with FedEx/UPS, and now reports seamless order handling and improved confidence selling online.
Lina Rendon
Business Coordinator