Case Study: Conchita Foods achieves reliable, scalable EDI integration for Microsoft Dynamics 365 Business Central with TrueCommerce

Conchita Foods Chooses TrueCommerce Integrated EDI for Microsoft Dynamics 365 Business Central to Serve Their Essential Ingredients to Major Food Retailers

Conchita Foods, a family-owned food manufacturer since 1937, migrated to Microsoft Dynamics 365 Business Central in 2018 and needed a cloud-friendly EDI that could integrate with the new ERP and satisfy major retailers’ requirements. To replace their legacy EDI and ensure they could continue doing business with Walmart, Target and Publix, Conchita Foods selected TrueCommerce’s Integrated EDI for Microsoft Dynamics 365 Business Central.

TrueCommerce delivered a cloud-to-cloud EDI integration (backed by Platinum Support) that went live in September 2018, enabling Conchita Foods to send invoices and advance ship notices in retailer-specified formats and access EDI from anywhere. The TrueCommerce solution handles an average of ~80 invoices per day — doubling or tripling at peak seasons — with reliable 24x7 uptime, simplified import/export workflows, faster issue resolution, and ensured compliance so Conchita can scale through seasonal spikes and maintain relationships with key retailers.

Conchita Foods

Carlos Ferro

Vice President