Case Study: Claudia’s Canine Cuisine achieves automated QuickBooks EDI, dramatically faster order processing and lower costs with TrueCommerce

Claudia’s Canine Cuisine Intuit QuickBooks Enterprise Integration

Claudia’s Canine Cuisine, an Arkansas-based gourmet dog cookie manufacturer that grew to serve major retailers, was overwhelmed by a spike in order volume and an underperforming EDI system that lacked integration with Intuit QuickBooks Enterprise Solutions. Manual entry of purchase orders, ASNs and shipping data made order processing slow, error-prone and unscalable, so the company selected TrueCommerce and its Transaction Manager for Intuit QuickBooks Enterprise Solutions to address the problem.

TrueCommerce implemented Transaction Manager to integrate EDI with QuickBooks and automate order import, ASN creation and trading‑partner mapping. As a result, Claudia’s moved from processing roughly five orders per hour to 200–300 orders in about an hour, eliminated chargebacks, reduced monthly EDI expenses (about $20,000 saved in year one), and achieved payback in three months, with ongoing accuracy, improved margins and responsive support from TrueCommerce.

Claudia’s Canine Cuisine

Pat Magee

Logistics Manager