Case Study: Cali Bamboo achieves scalable, NetSuite-integrated EDI and faster growth with TrueCommerce

Cali Bamboo - Customer Case Study

Cali Bamboo, a fast‑growing manufacturer of sustainable building materials, faced a major bottleneck: its legacy EDI system couldn’t reliably meet the demanding transaction and integration requirements of major retailers like Lowe’s or scale with rising order volumes. To sustain rapid multi‑channel growth and integrate with NetSuite, Cali Bamboo selected TrueCommerce’s cloud EDI solution to replace the underperforming vendor and modernize its order and fulfillment workflows.

TrueCommerce implemented a NetSuite‑integrated EDI solution in under a month, enabling Cali Bamboo to meet Lowe’s rigorous EDI rules, support 3PLs and freight partners, and automate transaction sets (850/855, 870 series, 940/945, 210). The switch increased transaction throughput, “supercharged” the integration pipeline, delivered measurable productivity gains, reduced the need to hire an extra 1–2 staff, and helped maintain on‑time SLAs — demonstrating clear ROI and scalability as confirmed by Cali Bamboo leadership.

Cali Bamboo

Chad Coffman

Director of Business Systems and IT