Case Study: Buddha Brands achieves automated EDI and Amazon-to-NetSuite order processing with TrueCommerce

Buddha Brands Partners with TrueCommerce to Automate Order Processing with EDI and Amazon.com Integration for Oracle NetSuite ERP

Buddha Brands, a fast-growing Montreal-based food and beverage supplier selling to retailers and marketplaces including Costco, Whole Foods and Amazon.com, needed to automate manual order-entry and invoicing to meet major customers’ procurement requirements and integrate with its Oracle NetSuite ERP. After a failed implementation with a previous provider, Buddha Brands partnered with TrueCommerce for a web-based EDI solution (Built for NetSuite) plus Amazon Marketplace integration and the TrueCommerce Scheduler to connect sales orders, invoices, ASNs and 3PL transactions.

TrueCommerce implemented a high-performance NetSuite-integrated EDI solution and went live with retail EDI in just three months, adding Amazon order automation and scheduler-driven import/export to eliminate manual intervention. The result: orders appear instantly in NetSuite for shipping and planning, data accuracy improved, teams now manage by exception rather than manual entry, fulfillment with 3PLs accelerated, and Buddha Brands is realizing significant operational time and cost savings and clear ROI thanks to TrueCommerce’s automation and responsive support.

Buddha Brands

Johanne Pilon

Supply Chain Manager