Case Study: BAASS Business Solutions achieves end-to-end order automation and improved service with TrueCommerce

BAASS Business Solutions Makes TrueCommerce Its “Go-To” EDI Partner

BAASS Business Solutions was looking to automate manual order-processing work, reduce rekeying errors, and connect eCommerce, ERP, and EDI systems more effectively. In this case study, the challenge was handled with TrueCommerce Nexternal eCommerce and TrueCommerce EDI integration with Oracle, helping streamline online orders and support both B2C and B2B transactions.

TrueCommerce implemented an end-to-end integration between Nexternal and Oracle, with EDI acting as the bridge for automated order data exchange and partner transactions. The result was near-complete automation of EV charging station sales, elimination of the need for two full-time employees to manually rekey orders, fewer customer order errors, improved service, and faster rollout of new storefronts.

BAASS Business Solutions

Joe Arnone

President