Case Study: Louisiana enhances visitor engagement and multilingual access with True Omni

Louisiana - Customer Case Study

The state of Louisiana, a government tourism agency, sought to modernize its visitor experience at welcome centers to better serve a diverse audience and prepare for future international travel growth. They partnered with vendor True Omni to implement a comprehensive digital solution.

True Omni equipped Louisiana's welcome centers with interactive kiosks and video walls. This system connects visitors with cultural campaign information, provides translations in five languages, and seamlessly syncs all content with a mobile app, allowing guests to take the information with them. This solution by True Omni successfully prepared the state to meet the needs of modern domestic travelers and positioned them for the anticipated rebound in international tourism.

Louisiana