Case Study: Encounter Logistics cuts invoice time by 91% with Broker Factoring from Truckstop Financial

Encounter Logistics cuts invoice time by 91% with Truckstop.com

Encounter Logistics, a third-party logistics broker, faced significant back-office inefficiencies as it scaled. Manual processes for factoring loads, including scanning documents and re-entering data, took 2-3 hours per load and led to frequent errors and delayed carrier payments. Their previous factoring provider would not integrate with their Tai Software system, creating a major operational bottleneck. Seeking a solution, they turned to Truckstop Financial's Broker Factoring service.

By implementing Broker Factoring, which integrates directly with Tai Software, Truckstop automated Encounter Logistics' invoice and payment processes. This reduced the time to factor a load by 91%, from hours down to less than five minutes. The automation allowed the company to scale its operations without adding 15 additional staff members it otherwise would have needed, and it improved cash flow consistency. Carrier payments were modernized with ACH options, and the company gained valuable financial insights through the Truckstop platform.

Encounter Logistics