Case Study: New York State's Caring Gene achieves scalable healthcare recruitment with Troy Web Consulting

New York State's Caring Gene scales applications 4X with Troy Web Consulting

New York State's Caring Gene, a healthcare recruitment initiative, faced a critical challenge when its legacy WordPress platform became unstable under a 400% surge in applicant traffic. Simultaneously, their original web host announced it was exiting the market, threatening to disrupt their statewide recruitment efforts. They engaged vendor Troy Web Consulting for software modernization and stabilization services to secure and scale their digital pipeline.

Troy Web Consulting executed a secure host migration with zero downtime and completely redesigned the user experience to simplify the complex application process. The solution included a new student portal and a robust job board. The modernized platform reliably processed over 1,000 applications, supported 1,500+ enrolled students, and achieved a 98% user recommendation rate, allowing Caring Gene to safely manage its rapid growth.