Troux
6 Case Studies
A Troux Case Study
Cisco, the global networking solutions company, faced growing complexity from nearly 150 acquisitions, rapidly changing customer expectations, and the need to adapt its operating models for cloud and as-a-service offerings. To keep up with growth without losing agility, Cisco turned to Troux and its business architecture approach to create a common understanding across business units and functions.
Troux helped Cisco establish an enterprise architecture practice and reference model that mapped operational activities to about 250 services, improving cross-functional planning, governance, and decision-making. The result was faster, more confident decisions, better-directed investments, and the identification of redundancies and inefficiencies across the company, while supporting a broader cultural shift toward planned agility.