Case Study: Copia improves Jira data hygiene and agile delivery with Troopr

Copia - Customer Case Study

Copia, an ecommerce company based in Kenya, faced challenges with its engineering teams using Jira Software Cloud. Keeping Jira updated was difficult and it failed to provide a complete picture of project progress. As the teams were newly adopting agile methodology, they also needed to improve the adoption of scrum ceremonies.

The vendor Troopr integrated with the team's existing Slack channels to provide a solution. Troopr delivered actionable Jira alerts and burndown charts directly into Slack, enabling discussion and action without switching tools. It also automated the facilitation of daily scrum meetings asynchronously. As a result, Troopr improved data hygiene in Jira, which had a positive downstream impact on the company's project forecasting and delivery.

Copia