Case Study: Multilingual Connections streamlines global freelancer payouts with Trolley

How Global Language Services Company MLC Streamlined Their Payouts with Trolley

Multilingual Connections, a global language services company, needed to efficiently pay thousands of freelance linguists in over 100 countries. Their previous payout platform was plagued by confusing fees, a lack of payment options, poor customer support, and a difficult, manual process for handling tax forms, which created significant administrative strain and risk for their small team.

The vendor Trolley provided a streamlined payout solution with diverse local payment options and an automated tax compliance module featuring TIN matching. This switch resulted in a 50% reduction in annual platform fees and saved the talent management team 4-5 hours per week. Trolley's robust support and user-friendly platform also eliminated payment complaints from their freelancers, ensuring a smooth and trusted payment experience globally.

Multilingual Connections

Ted Jackson

Operations Manager