Case Study: Cooper’s Hawk boosts training engagement and knowledge retention with Trivie

Cooper’s Hawk boosts training engagement 75% with Trivie

Cooper’s Hawk, an upscale restaurant and winery chain, faced the challenge of training staff across over 40 locations on complex wine and food knowledge while standardizing programs and improving engagement. They partnered with vendor Trivie to implement its learning app to close these knowledge gaps and create a scalable training platform.

Using Trivie's solution, Cooper’s Hawk achieved a 75% boost in employee engagement and sustained a 94% knowledge retention rate over twelve months. These results required less than 10 minutes of use per employee each month, making Trivie integral to ensuring a consistent dining experience.

Cooper’s Hawk