Case Study: Telfort slashes product training from five weeks to one week with Trivantis Lectora

Telfort - Customer Case Study

Telfort B.V., a growing Dutch mobile communications company and subsidiary of Royal KPN, needed a faster, more cost‑effective way to update and train customer‑facing staff as it rolled out frequent new products and prepared to grow headcount from 500 to 700. Traditional classroom training was time‑consuming—often taking weeks and pulling employees away from their desks—hindering rapid product rollouts and onboarding.

After evaluating five solutions, Telfort adopted Trivantis’ Lectora for a blended eLearning approach. The company now delivers online courses that cut time‑to‑proficiency from five weeks to one, compress three‑hour classroom lessons into 30‑minute modules, reduce training costs, enable larger and more frequent training, and free supervisors to focus on coaching and individual development.

Telfort

Mariëtte Braaf

Telfort