Case Study: Pitney Bowes achieves lower eLearning delivery costs and faster development with Lectora by Trivantis

Pitney Bowes - Customer Case Study

Pitney Bowes, a century-old leader in mailstream solutions with 35,000 employees and over two million customers, needed a faster, more cost-effective way to develop eLearning for its geographically dispersed workforce. The Employee Development & Performance team required an authoring tool that let learners navigate freely for just-in-time learning while still enforcing required content, and that supported collaboration among internal developers.

They adopted Lectora to build online courses (published to Cornerstone LMS), repurpose content as sales tools, and create touch-screen “museum-like” training stations for sales reps. The solution cut development time and costs, reduced eLearning delivery cost from $53/hr to $33/hr, trained over 30,000 employees with 40–60 reps using touch stations monthly, and earned strong reviews from users and managers.

Pitney Bowes