Case Study: Seattle Ballooning boosts annual bookings 110% with TripWorks

Seattle Ballooning - Customer Case Study

Seattle Ballooning, a hot air balloon tour company, partnered with TripWorks to implement new booking software. Their primary challenge was to find a way to significantly increase their booking sales volume while simultaneously raising their prices.

The solution from TripWorks centered on two key features: an on-site tipping widget and an abandoned cart recovery system that included immediate phone call alerts. This approach enabled Seattle Ballooning to grow its annual bookings by 110% and increase its tips by 160%, all while raising its rates by 30%. The company specifically credited TripWorks with helping to recover over $100,000 in revenue from abandoned carts.

Seattle Ballooning

Eliav Cohen

Founder