Case Study: Hotel on Rivington achieves 30% higher conversion and $50k incremental revenue with Triptease

Hotel on Rivington boosts conversion 30% with Triptease

Hotel on Rivington, a luxury boutique hotel, partnered with Triptease to understand missed booking opportunities and grow its direct revenue. The hotel sought to reduce its reliance on online travel agencies (OTAs) and gain better control over its guest experience.

Using the Triptease Platform and its Targeted Messages tool, the hotel significantly improved its direct booking conversion. Triptease helped Hotel on Rivington control its rate disparity, communicate directly with guests throughout their journey, and recapture abandoned bookings. This solution drove a 30% increase in conversion rates and generated $50,000 in incremental revenue, allowing the hotel to reinvest OTA commission savings back into the guest experience.

Hotel on Rivington