Case Study: Texas A&M University improves campus transit efficiency with TripSpark

Texas A&M University manages 50,000 daily riders and 25,000 game-day passengers with TripSpark

Texas A&M University, a major transit agency with one of the largest operations in Texas, faced the challenge of managing a complex bus system with limited resources. Their unique scheduling constraints, driven by a workforce of student employees who could only work short shifts, made rostering difficult. They partnered with vendor TripSpark to implement its CAD-AVL and Automatic Passenger Counter technology to gain better control and improve efficiency.

TripSpark's solution provided real-time vehicle location and passenger data, along with a drag-and-drop scheduling tool that simplified creating complex shift rosters. This allowed the university to dramatically increase its efficiency and capacity without expanding its fleet. The measurable impact was significant, as passenger trips grew from 4.5 million to nearly 8 million annually. The real-time data also reduced customer service calls and helped Texas A&M effectively manage over 25,000 riders on football game days.

Texas A&M University