Case Study: Quinte Transit streamlines fixed route and paratransit services with TripSpark

Quinte Transit increases loops by 30% with TripSpark

Quinte Transit, a public transit agency, sought to streamline its fixed route and paratransit services and reduce duplication with neighboring agencies Bancroft Community Transit and Belleville Transit. To support this growth and collaboration, the customer implemented solutions from vendor TripSpark, including their paratransit software suite and a fixed route solution.

The solution from TripSpark enabled Quinte Transit to successfully coordinate services with its partners, creating more regional transportation options. This resulted in a 30% increase in route loops, a doubling of their number of routes, and the implementation of a one-fare platform for seamless transfers. These efficiencies saved many hours by eliminating duplicated services. TripSpark's technology provided the foundation for this operational growth and enhanced customer satisfaction.

Quinte Transit