Case Study: Ada County Highway District achieves faster, more accurate vanpool reporting with TripSpark RidePro

Ada County Highway District cuts NTD reporting time by 50%+ with TripSpark

The Ada County Highway District (ACHD) manages a large vanpool program for hundreds of participants. Their challenge was managing growth with outdated, paper-heavy systems that were error-prone and created a significant administrative burden for staff. They selected TripSpark's RidePro software to modernize their operations.

TripSpark implemented its RidePro platform to unify management, payments, and reporting into a single digital system. This solution drastically reduced manual work, cutting staff effort by over 80% and reducing National Transit Database (NTD) reporting time by more than 50%. The vendor's support and the new software also improved data accuracy and streamlined financial workflows for ACHD.