Case Study: Ohio State University improves campus accessibility and rider flexibility with TripShot

Ohio State University and TripShot Prioritizing accessibility and reaching more riders

Ohio State University required a flexible transportation demand management solution for its large campus that could provide on-demand and fixed route services while meeting strict accessibility requirements. The university needed a cost-effective way to connect its sprawling grounds with door-to-door service, ensuring every vehicle was ADA accessible for all types of riders.

TripShot implemented its solution, which underwent rigorous accessibility testing, to power the new services. This included an on-demand ride option for general campus travel and a dedicated fixed-route shuttle for hospital patients. As a result, Ohio State now has a highly accessible and flexible service, with 94% of on-demand trips receiving a 5-star review. The solution also improved rider safety for nighttime travel and enhanced passenger tracking and record-keeping for the university.

Ohio State University

Sean Roberts

Ohio State University