Case Study: Loyola University Chicago improves campus transportation with TripShot

More predictable campus transportation options

Loyola University Chicago required a modern transit solution for its 10,000+ students, who needed more reliable and predictable transportation between its campuses and surrounding areas. Their existing 8-RIDE dial-a-ride service, which only accepted phone requests, provided inaccurate wait times and resulted in low rider satisfaction. They partnered with vendor TripShot to address these challenges.

TripShot implemented its on-demand booking software and unified platform, providing a cloud-based solution for dispatch, a rider app for real-time tracking, and an intuitive system for drivers. This modernization empowered transit managers with better operational insights and customized geofencing. The solution led to a vastly improved rider and driver experience, and TripShot delivered a 675% growth in on-demand ridership within the first year of implementation.

Loyola University Chicago

Gretchen Carey

Manager