Case Study: Zebra Technologies achieves streamlined global travel, real-time reporting, and cost savings with TripActions

Zebra Technologies Leverages TripActions for Global Travel Management Solution

Zebra Technologies, a Forbes Global 2000 company with nearly 10,000 employees traveling to and from 52 countries, faced a fragmented and costly travel program—six different booking tools, slow reporting (up to 15 days), add-on transaction fees, and high hotel leakage (45% in NORAM, 50% in EMEA)—which suppressed adoption and complicated forecasting and compliance.

By consolidating on TripActions’ single global platform with SSO, built-in policy controls, superior inventory and 24/7 support, Zebra gained real-time reporting, higher usage (81% mobile adoption, ~69% global booking adoption), 88% hotel policy compliance and 95% traveler CSAT, while achieving 3% net savings overall since launch and 12% net savings on hotel bookings.

Zebra

Theo Guerrero

Global Travel Manager and Procurement Specialist