Case Study: SurveyMonkey reduces travel costs and boosts employee satisfaction with TripActions

Why SurveyMonkey Turned to TripActions to Manage Travel Costs

SurveyMonkey, a leader in cloud-based online surveys used by millions daily, needed a better way to manage travel for its 650+ employees across seven offices. After poor experiences with American Express and Egencia—rising costs, frequent traveler complaints, and employees booking outside the system for a better mobile experience—SurveyMonkey lacked visibility into travel habits and couldn’t control spend.

They adopted TripActions, a modern, mobile-friendly one-stop travel platform that consolidated bookings, rewarded employees for cost-saving choices, and provided real-time administrative dashboards. The result: higher employee satisfaction, consolidated travel behavior, improved duty-of-care visibility, and measurable reductions in travel costs.

SurveyMonkey

Karim Damji

Vice President of Finance