Case Study: CivicPlus achieves streamlined, people-first business travel and spend visibility with TripActions

Why CivicPlus Chose TripActions

CivicPlus, a Kansas-based company that builds technology connecting citizens with local governments, was growing rapidly but its business travel was unmanaged—expenses and itineraries were scattered and employees were burdened with handling travel issues. Executive Assistant Katie Breese was tasked with finding a solution that fit CivicPlus’s people-first culture and provided travel management expertise and support.

After evaluating options, CivicPlus chose TripActions for its stakeholder-friendly platform, 24/7 customer service, live chat, and mobile app. The result: booking that feels like consumer sites, proactive help during disruptions, clearer visibility into travel spend, and ongoing support to interpret data—improving traveler experience and giving the company better control of its travel program.

CivicPlus

Katie Breese

Executive Assistant