Case Study: Nilfisk achieves spend visibility and higher travel adoption with TripActions

Nilfisk Chooses TripActions for Transparency & Adoption

Nilfisk, a Copenhagen-based leader in cleaning technology, faced a fragmented corporate travel program with zero visibility into spend, high and unpredictable support costs, a poor booking experience, and low employee adoption under its previous TMC. Head of Indirect Procurement Jean-Baptiste Pivard sought a modern solution to regain control and make travel easier and safer for employees.

In June 2020 Nilfisk moved to TripActions, gaining real-time spend insights, a clear single trip fee, unlimited 24/7 global travel agents, and a streamlined booking experience. The change boosted employee engagement (logins rose four-fold) and set Nilfisk on a path to much higher adoption and improved duty of care, with further integration planned via TripActions Liquid for end-to-end travel and spend management.

Nilfisk

Jean-Baptiste Pivard

Head of Indirect Procurement