Case Study: Lyft achieves 6x faster expense reconciliation and saves 5 hours/week per analyst with TripActions Liquid

Lyft - Customer Case Study

Lyft, the publicly traded ridesharing company based in San Francisco with thousands of employees across North America, needed to balance administrative compliance with operational efficiency as its T&E volume grew. Manual processes and painful expense reports were slowing procurement and accounting teams and creating employee frustration.

Lyft implemented TripActions Liquid™ and corporate cards to automate expense capture and reconciliation, automatically organizing receipts by GL account, category, department, or cost center. The change accelerated reconciliation by about six times, saved roughly five hours per week per procurement analyst, eliminated travel expense reports, improved employee sentiment, and freed the team to focus on higher‑value strategic work.

Lyft

Jasmine Pope

Procurement Travel & Expense Analyst