Case Study: Lookout achieves seamless, cost-saving business travel with TripActions

Lookout Sets Its Sights on Better Business Travel with TripActions

Lookout, a San Francisco–based network security company with 320+ employees across eight offices, was hampered by an outdated corporate travel system that limited inventory, produced errors, and offered poor customer service. Managers faced constant travel headaches while employees were frustrated they couldn’t book with the variety and ease of consumer sites.

Lookout switched to TripActions, which deployed quickly (ready in a single weekend) and combined corporate inventory with discounted consumer content, dynamic policy controls and a Rewards program. The change delivered immediate employee satisfaction, easier self-service booking, 24/7 proactive support, and visible cost savings and spending insights via the TripActions administrative dashboard.

Lookout

Aline Biasini

Manager of Executive Administration