Case Study: Looker gains peace of mind and saves countless hours with TripActions

Looker’s Road Warriors Are Supported Around the World With TripActions

Looker, recently acquired by Google, provides real-time business analytics to over 1,900 customers and relies on a road warrior sales force to build in-person relationships. Sales leader Mike Ramirez faced tight schedules, unpredictable travel changes, and limited last‑minute inventory that threatened time with prospects and work–life balance.

TripActions solved these issues with mobile booking, rewards that drive cost‑saving hotel choices, and 24/7 travel agents reachable via in‑app chat for fast rebooking and problem resolution. The result: peace of mind on the road, countless hours reclaimed for selling, and shared savings through incentives — plus personalized touches that reinforce customer loyalty.

Looker

Mike Ramirez

Director of Enterprise Sales