Case Study: Sono Bello achieves modernized T&E and streamlined travel with TripActions

How Sono Bello Modernized Its T&E Program with TripActions

Sono Bello, a leading U.S. medical practice with more than 40 locations, resumed travel in June 2020 but found itself without a travel management partner and stuck with an unsatisfactory Concur setup. The company was struggling with inefficient and costly agent support, manual pre-approvals that delayed bookings, out-of-policy spend, poor visibility into travel activity, and wasted employee time.

Sono Bello adopted TripActions and TripActions Liquid as an end-to-end travel and expense solution, gaining 24/7 travel agent support, in-app approvals, and Liquid corporate cards with built-in policy controls. The change delivered a one-stop T&E platform that improved spend visibility and weekly reporting for leadership, increased efficiency and productivity, and removed the administrative friction that had hindered travel.

Sono Bello

Tasha Kammerzell

Financial Planning and Analysis Manager