Case Study: Identitii achieves stronger duty of care and scalable corporate travel with TripActions

How Identitii Prioritises Duty of Care in Corporate Travel

Identitii, a fintech that helps banks analyze payments to combat money laundering, was growing its global team and struggled with unmanaged corporate travel. Employees booked individually across multiple platforms, creating poor visibility, safety risks, inconsistent suppliers and a heavy administrative burden that threatened the company’s ability to scale.

Identitii chose TripActions to centralize bookings and prioritise duty of care, using features like a live traveller map, corporate rates, AI‑personalised booking and 24/7 support, with quick onboarding supported by a dedicated customer success manager. The move improved traveller visibility and safety, cut booking time and admin work, boosted employee self‑service and rewards adoption, and created a scalable travel program for planned expansion.

Identitii

Zac Fraser

Marketing Coordinator and Office Manager