Case Study: Dialpad achieves faster, hassle-free travel and stronger in-person customer connections with TripActions

How Dialpad Uses TripActions to Make Powerful In-Person Connections

Dialpad, a fast-growing cloud communications company, relies on in-person meetings to build strong sales relationships. Sales Engineer DJ Gillit explains that being on-site with customers is invaluable, but booking flights and hotels used to consume hours and complicate travel policy compliance.

TripActions simplified the process with a fast web and mobile booking experience that returns policy-compliant options, a Rewards program that pays out for cost-conscious choices, and proactive customer support that helps rebook trips and secure refunds. The result: travel that used to take hours now takes minutes, freeing Dialpad’s team to focus on customer meetings and drive better outcomes.

Dialpad

DJ Gillit

Sales Engineer