Case Study: eGym achieves 31% hotel savings and delights travelers while controlling global travel spend with TripActions

eGym Delights Travelers while Controlling Spend with TripActions

eGym, the Munich‑based smart fitness equipment maker, was rapidly expanding worldwide and relies on frequent in‑person travel for sales, delivery and installation. That growth in 2019 caused travel costs to balloon and left leadership without clear visibility or reporting across offices in Europe and the US. eGym faced a fast‑growing sales team, limited inventory and poor service from prior vendors, and felt forced to choose between a great traveler experience and cost control.

eGym partnered with TripActions for a traveler‑friendly, centrally managed solution that went live in under 30 days. The platform delivered broader inventory, 24/7 support and automated trip management, producing 31% hotel savings, 98% CSAT and an NPS above 50—giving eGym clear spend visibility and happier travelers so the team can focus on “being there,” not “getting there.”

eGym

Taylor Hahn

Business Operations Manager