Case Study: Datto cuts hotel spend 17% and boosts global adoption with TripActions

Datto Boosts Adoption and Saves Big in Switching to TripActions

Datto, a rapidly scaling cloud software and security company with 2,000+ employees across four continents, struggled with poor cost control, limited reporting and visibility, low global adoption due to inadequate inventory, and a poor user experience that hindered its ability to scale.

Switching to TripActions’ single, consumer-grade travel and payments platform—offering robust global inventory, real-time dashboards, duty-of-care “Know Before You Go,” Slack integration, and Liquid virtual cards—streamlined bookings and administration, increased adoption, and improved visibility. Results included a 17% reduction in hotel spend, an 8% decrease in overall travel booking costs, out-of-policy bookings down to 14%, strong mobile adoption (72% NORAM, 82% EMEA, 64% APAC), and 91% CSAT.

Datto

Lisa Mackay

Travel & Expense Program Manager